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Account deletion

Request account deletion

You can request deletion of your Markaby account and personal data at any time. This page explains how that works, and it is operated by Clickgate Online as the operator of Markaby in Saudi Arabia.

From inside the app

Once the app launches, you can delete your account yourself from Settings → Account → Delete account, without needing to contact us.

Your right under the law

Saudi Arabia's Personal Data Protection Law gives you the right to request deletion of your data. We honour that right as an obligation, not a courtesy.

What happens after deletion

We delete or permanently de-identify your account data, except what the law requires us to keep (such as financial trip records) and for the period the law sets.

Pre-launch status

Markaby has not yet started creating accounts or collecting data through the app. At launch, account deletion will be available inside the app, together with an additional request channel documented on this page and in the Privacy Policy.

To review your full data rights, see the Privacy Policy.